Hush Hush

Refund & Subscription Cancellation Policy

1. Refund Policy

We strive to provide the best experience for our users. However, if you are unsatisfied with our services, please review our refund policy below:

  • Eligibility for Refunds:
    • Refunds are only considered in cases of accidental purchases, technical issues, or unauthorized transactions.
    • Subscription fees are generally non-refundable except where required by law.
    • Users who have violated our terms of service are not eligible for refunds.
  • How to Request a Refund:
    • iOS Users: Refund requests must be processed through Apple. Users can request a refund via Apple Support.
    • Android Users: Refunds must be requested via Google Play. Visit Google Play Help for more details.
    • Web Purchases: Contact our customer support team at [email protected] with proof of purchase and a detailed explanation of the issue.
  • Processing Time:
  • Refunds (if approved) will be processed within 7-14 business days, depending on the payment provider.

2. Subscription Cancellation Policy

Users can cancel their subscriptions at any time by following the steps below:

  • For Android Users:

    1. Open the Google Play Store app.

    2. Tap the profile icon at the top right.

    3. Select "Payments & Subscriptions."

    4. Choose "Subscriptions," select our app, and tap "Cancel Subscription."

  • Effect of Cancellation:
    • Users will retain access to premium features until the end of the current billing cycle.
    • No further charges will be applied after the cancellation takes effect.
    • Subscription cancellations do not automatically qualify for a refund unless required by applicable law.

The app is operated by BLUEORBIT DIGITAL LIMITED

Registered office address

L220, BEACONSIDE BUSINESS VILLAGE, STAFFORD ENTERPRISE PARK,WESTON ROAD, STAFFORD, UNITED KINGDOM ST18 0BF